News

Buffalo area Cadillac dealer, West Herr Cadillac, is excited to participate in Cadillac’s maintenance program. Now with the purchase of any 2011 Buffalo Cadillac car owners will receive maintenance services for the first four years or 50,000 miles. Our Buffalo area Cadillac dealer knows what a huge investment a car is. In order to keep your Buffalo Cadillac car at peak condition, regular maintenance is important. Our Buffalo area Cadillac dealer is glad to provide our Buffalo Cadillac customers with any and all service needed for your Cadillac.

Cadillac Maintenance near Buffalo

The program, called Cadillac Premium Care Maintenance, covers scheduled oil changes, tire rotations, replacement of engine and cabin air filters and a multi-point vehicle inspection.

“Cadillac is adding Premium Care Maintenance as a way to extend customer service beyond the sale,” said Kurt McNeil, vice president of Cadillac sales and service. “The program is designed to raise satisfaction for owners by ensuring access to expert service. It should lead to higher loyalty rates for dealers by establishing them as a valued resource for our customers.”

Cadillac Premium Care Maintenance launches with the arrival of the 2011 model Cadillacs. The CTS family, which is being expanded this year to include the all-new CTS Coupe, will be the first of the 2011 models to arrive at U.S. dealerships in late summer.

Premium Care Maintenance is the latest in a host of Cadillac initiatives that elevate the luxury ownership experience.  It joins other Cadillac customer service and ownership benefits including:

• Five-year, 100,000-mile Powertrain warranty along with standard 24/7 Roadside Assistance and Courtesy Transportation.
• Four-year, 50,000-mile vehicle bumper-to-bumper warranty coverage.
• Standard one-year OnStar Directions and Connections plan, which includes Automatic Crash Response, Turn-by-Turn Navigation, Vehicle Diagnostics and Stolen Vehicle Assistance.
• Standard XM Radio with a three month trial.

In 2009, Cadillac placed second in the industry in both the Sales Satisfaction Index and Customer Satisfaction Index studies from J.D. Power & Associates. A survey by AutoPacific of 2010 new vehicle buyers rated Cadillac No. 1 in total satisfaction.

“Cadillac rates among the industry’s best in customer satisfaction, but we have room for improvement,” McNeil said. “Cadillac Premium Care Maintenance is another step in our goal to set the standard for the industry in customer service.”

Buffalo area Cadillac Dealer

Our Buffalo area Cadillac dealer is the number one provider for Cadillac maintenance near Buffalo. Come into our Buffalo area Cadillac dealership today and see our 2011 Cadillac cars near Buffalo. If you already own a Cadillac, let our Buffalo area Cadillac dealership take of it! We know the ins and outs of our Buffalo Cadillac cars and will keep your Cadillac at peak performance.

Schedule an appointment with our Buffalo Cadillac service department by calling 716-652-2600 or you can schedule an appointment online at www.eastauroragm.com.